Returns & Refunds
Not happy with your order? Here is how our returns and refunds work.
Our policy
Your satisfaction matters. If an item arrives damaged, expired, or is not what you ordered, we will make it right with a replacement or a refund.
Eligibility
Perishable and fresh items must be reported within 24 hours of delivery. Non-perishable items may be returned within 14 days if unopened and in their original condition.
How to request a return
Contact our support team through the Contact page with your order number and a brief description (photos help for damaged items). We will confirm the next steps quickly.
Refunds
Approved refunds are issued to your original payment method, typically within 5–10 business days depending on your bank or card provider.