Frequently Asked Questions
Quick answers to the questions we hear most often.
What areas do you deliver to?
We deliver across major Canadian cities, with coverage expanding regularly. Enter your postal code at checkout to confirm availability in your area.
How much is delivery?
Delivery is free on orders over $200. For smaller orders, a flat delivery fee is shown clearly at checkout before you pay.
Do you offer same-day delivery?
Yes — same-day delivery is available in eligible areas for orders placed before the daily cut-off time.
Are your products halal certified?
We carry a wide range of halal-certified products, clearly labelled so you can shop with confidence.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex) and PayPal through a secure, PCI-compliant checkout.
How do I track my order?
You will receive email updates once your order ships, and you can follow its progress any time from the Track Order page or your account.
What is your returns policy?
If an item arrives damaged, expired, or incorrect, we will replace it or refund you. See the Returns & Refunds page for full details.